The BSM Report
Quarter 4 - 2020 | Newsletter Vol. 50
BSM NEWS BRIEFS
Looking Back at 2020 and Expectations for 2021
As we begin the New Year, the team at BSM looks back at 2020 and forward to 2021 for what we might expect as dealer advocates this year.
Transaction Activity Rebounded
2019 was an impressive year for the buy-sell market, and the start of 2020 appeared to continue the trend. January and February, which are normally slow months, saw unusually high buy-sell activity.
Employee Handbook… Not Just an After Thought
When was the last time your dealership looked at its employee handbook? And, no, we are not talking about when your sales manager last printed it to provide to a new salesperson.
Avoid DHSMV Administrative Complaints for Dealer Titling Violations
In early 2020, the Florida Department of Highway Safety and Motor Vehicles (“DHSMV”) served Administrative Complaints against multiple motor vehicle dealerships related to alleged untimely submission of titling paperwork resulting from a motor vehicle transaction.
Incentive and Warranty Audits – Know Your Rights
Manufacturer letters providing notice that a dealership has been selected as an eligible candidate for an incentive or warranty audit are critically important and should never be taken for granted.